Your privacy is critically important to us. At Wellington World Travels, we have a few fundamental principles:
- We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
- We store personal information for only as long as we have a reason to keep it.
- We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
- We help protect you from overreaching government demands for your personal information.
- We aim for full transparency on how we gather, use, and share your personal information.
I. What This Policy Covers
- Our website wellingtonworldtravels.com; and
- Our other products and services that are available on our website.
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
II. Creative Commons Sharealike License
III. Information We Collect
We only collect information about you if we have a reason to do so – for example, to provide our Website, to communicate with you, or to make our Website better.
We collect information in three ways: if and when you provide information to us, automatically through operating our Website, and from outside sources. Let’s go over the information that we collect.
A. Information You Provide to Us
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depend on the context and how we use the information. Here are some examples:
- Basic User Account Information: We ask for basic information from you in order to set up your user account. For example, we require individuals who sign up for a user account to provide a username and email address–and that’s it. You may provide us with more information – like your name – but we don’t require that information to create an account.
- Public Profile Information: If you have an account with us, we collect the information that you provide for your public profile. For example, your username is part of that public profile, along with any other information you put into your public profile, such as a photo or an “About Me” description. Your public profile information is just that – public – so please keep that in mind when deciding what information you would like to include.
- Content Information: You may also provide us with information about you in a draft and published content. For example, if you write a blog post that includes biographic information about you, we will have that information, and so will anyone with access to the Internet if you choose to publish the post publicly. This might be obvious to you… but it’s not to everyone!
- Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
- Contact forms: By default, WordPress does not include a contact form. We use a contact form plugin, WPForms, to get information like your name, email, and website if applicable.
B. Information We Collect Automatically
We also collect some information automatically:
- Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Website.
- Usage Information: We collect information about your usage of our Website. For example, we collect information about the actions that site administrators and users perform on our Website – in other words, who did what, when and to what thing on a site. We also collect information about what happens when you use our Website (e.g., page views, search words, features enabled for your website, interactions with our Admin Bar and other parts of our Website) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Website to you, as well as get insights on how people use our Website, so we can make our Website better.
- Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Website from certain geographic regions.
C. Information We Collect from Other Sources
We may also get information about you from other sources. For example, if you create or log into your WordPress account through another service (like Google) or if you connect your website or account to a social media service (like Twitter), we may receive information from that service (such as your username, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.
We may also get information, such as a mailing address, from third party services about individuals who are not yet our users, which we may use, for example, for marketing and advertising purposes like postcards and other mailers advertising our services.
IV. How And Why We Use Information
A. Purposes for Using Information
We use information about you as mentioned above and for the purposes listed below:
- To provide our Website – for example, to set up and maintain your user account;
- To further develop and improve our Website – for example by adding new features that we think our users will enjoy or will help them to create and manage their websites more efficiently;
- To monitor and analyze trends and better understand how users interact with our Website, which helps us improve our Website and make them easier to use;
- To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition – for example, we may analyze how many individuals purchased a plan after receiving a marketing message or the features used by those who continue to use our Website after a certain length of time;
- To monitor and prevent any problems with our Website, protect the security of our Website, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Wellington World Travels and others, which may result in us declining a transaction or the use of our Website;
- To communicate with you, for example through an email, about offers and others we think will be of interest to you, solicit your feedback, or keep you up to date on Wellington World Travels and our posts, services and products; and
- To personalize your experience using our Website, provide content recommendations, and serve relevant advertisements.
B. Legal Bases for Collecting and Using Information
A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:
(1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account – for example, in order to enable access to our website on your device; or
(2) The use is necessary for compliance with a legal obligation; or
(3) The use is necessary in order to protect your vital interests or those of another person; or
(4) We have a legitimate interest in using your information – for example, to provide and update our Website, to improve our Website so that we can offer you an even better user experience, to safeguard our Website, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Website, and to personalize your experience; or
V. Sharing Information
A. How We Share Information
We do not sell our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
- Third Party Vendors: We may share information about you with third-party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Website to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, registrars, registries, and data escrow services that allow us to provide domain registration services, and your hosting provider if your site is not hosted by Wellington World Travels), those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Website (like analytics providers), and companies that make products available on our websites, who may need information about you in order to, for example, provide technical or other support services to you. We require vendors to agree to privacy commitments in order to share information with them. Other vendors are listed in our more specific policies.
- Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
- To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Wellington World Travels, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
- With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as the social media services that you connect to your site through our Publicize feature.
- Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Website and we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
- Other Site Owners: If you have a WordPress account and leave a comment on our Website, your IP address and the email address associated with your WordPress account may be shared with the administrator(s) of the site where you left the comment.
- Published Support Requests: And if you send us a request, we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.
B. Information Shared Publicly
Information that you choose to make public is disclosed publicly.
That means, of course, that information like your public profile, posts, other content that you make public on your website, and your “Likes” and comments on our Website, are all available to others – and we hope you get a lot of views!
Your Gravatar, along with other public profile information, will display with the comments and “Likes” that you make on our Website while logged in to your WordPress account. Your Gravatar + public profile information may also display with your comments, “Likes,” and other interactions on websites that use Gravatar service, if the email address associated with your account with us is the same as the email address that you use on the other website.
Public information may also be indexed by search engines or used by third parties.
Please keep all of this in mind when deciding what you would like to share.
VI. How Long We Keep Information
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it – which are described in the section above on How and Why We Use Information – and we are not legally required to continue to keep it.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Also, when you delete a post, page, or comment from user account, it stays in your Trash folder for thirty days just in case you change your mind and would like restore that content – because starting again from scratch is no fun, at all. After the thirty days are up, the deleted content may remain on our backups and caches until purged.
VII. Cookies Policy
Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.
VIII. Other Things You Should Know
A. Ads and Analytics Services Provided by Others
B. Retargeting Ads
C. Affiliate Program Participation
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link to an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions. Read more on our Disclaimer & Disclosure Policy.
D. Mailing List
On the Website, you may subscribe to our mailing list, which may be used for advertising purposes. All mailings sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future mailings or newsletters to the interests of the user. This behavior will not be passed on to third parties.
E. Third Party Software
If you’d like to use third party plugins, third party services, or other third party software, please keep in mind that when you interact with them you may provide information about yourself (or your site visitors) to those third parties. We don’t own or control these third parties and they have their own rules about collection, use and sharing of information, which you should review.
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Website for potential vulnerabilities and attacks.
You have several choices available when it comes to information about you:
- Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services–for example, paid, premium themes–may not be accessible.
- Limit Access to Information On Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our mobile apps. If you do so, you may not be able to use certain features (like adding a location to a photograph, for example).
- Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
- Set Your Browser to Reject Cookies: At this time, Wellington World Travels does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using Wellington World Travels websites, with the drawback that certain features of Wellington World Travels websites may not function properly without the aid of cookies.
- Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Website, you can close your account. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above – for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.
XI. Your Rights
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
- Request access to your personal data;
- Request correction or deletion of your personal data;
- Object to our use and processing of your personal data;
- Request that we limit our use and processing of your personal data; and
- Request portability of your personal data.
You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us.
EU individuals also have the right to make a complaint to a government supervisory authority.
XII. Sensitive Personal Information
XIII. Children’s Information
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately and we will use our best efforts to promptly remove such information from our records.
XV. How to Reach Us
Last updated: May 2018